User Data Policy
Understanding how we handle your information responsibly.
TL;DRQuick Summary
- We collect only what we need to provide our services
- We will never sell your personal data - this is absolute
- You can request deletion of your data at any time
- Location data is only collected when you explicitly opt-in
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Oh/Jo Tech collects the following types of data to provide our services:
- Account Information: Name, email address, phone number, and profile details
- Usage Data: Facility visits, waitlist participation, booking history
- Device Information: Device type, operating system, and app version
- Location Data: Only when you opt-in for geofencing features
Your data is used exclusively for:
- 1Providing and improving our facility management services
- 2Sending notifications about your visits and bookings
- 3Personalizing your experience within facilities
- 4Generating anonymous analytics for facility operators
Oh/Jo Tech will never sell, rent, lease, or trade your personal data to any third party for any purpose, including marketing, advertising, or data brokerage.
- No exceptions: This policy has no loopholes or special circumstances
- Users shall not sell data: Users of our platform are also prohibited from selling or monetizing other users' data obtained through Oh/Jo Tech services
- Third-party compliance: Any service providers we work with are contractually bound to never sell your data
- Perpetual commitment: This prohibition survives termination of your account
Your data belongs to you. We are custodians, not owners. Selling user data is fundamentally incompatible with our values and our commitment to your privacy.
This prohibition applies to all categories of personal information we collect, including but not limited to: contact information, usage data, location data, behavioral data, and any other information that could identify you directly or indirectly. This commitment is binding and applies regardless of any future changes to our business structure or ownership.
We share your data only in the following circumstances:
- With Facility Operators: Only data relevant to your visits at their facility
- Service Providers: Third parties that help us operate our platform (hosting, analytics) - all bound by strict data protection agreements
- Legal Requirements: When required by law or to protect our rights
All third-party service providers are contractually prohibited from using your data for their own purposes or selling it to others.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support.
- Active accounts: Data retained to provide services
- Deleted accounts: Data removed within 30 days of deletion request
- Legal holds: Some data may be retained longer if required by law
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent for location tracking at any time
2026 Oh/Jo Tech. All rights reserved.